IT sourcing, procurement & vendor management services

Turning demand into a defensible plan: what we buy, from whom, on what terms, and why.

• Demand & requirement management — translating business and IT needs into a sourceable scope.
• Market intelligence & landscaping — who the credible suppliers are, including niche and R&D-adjacent players.
• Category strategy & roadmap — professional services, software & SaaS, infrastructure and cloud, telecom and network.
• RFI / RFQ / RFP — design, weighting, supplier shortlisting, evaluation and award recommendation.
• Make-vs-buy and supplier consolidation — with the financial case behind it.

Commercial outcomes that survive the run phase — negotiated in partnership with Legal, Finance and Security.

• Commercial negotiation — pricing, volume mechanics, benchmarks, exit and renewal leverage.
• Contract lifecycle management — templates, playbooks, obligation tracking, renewal calendars.
• Licensing, renewals and true-ups — including audit defence and SaaS/cloud entitlement optimisation.
• Risk & compliance clauses — security, data protection, GxP and sustainability requirements embedded contractually.
• Procure-to-pay design — a purchasing process people can follow without workarounds.

The discipline that determines whether the value negotiated is ever actually realised.

• Vendor onboarding & offboarding — controlled entry and clean exit, with knowledge transfer.
• Performance management — SLAs, KPIs, scorecards and a QBR cadence with real consequences.
• Vendor risk management — concentration, continuity, financial health, compliance exposure.
• Relationship management — tiering, executive sponsorship, escalation paths.
• Spend reporting — one consolidated view across contracts, POs and actuals.

Moving to — or away from — an outsourced delivery model, without losing service continuity.

• Operating-model design and sourcing strategy across infrastructure managed services, AMS and SI partners.
• Vendor selection, contracting and transition governance through to post-go-live performance.
• Service integration across multi-vendor ecosystems.
• Vendor landscape continuity through restructuring, M&A, divestiture and TSA execution.

Trusted right hand to the CIO on the topics that sit between technology, finance and the supplier base.

• Multi-year IT strategy, roadmap and portfolio governance.
• AOP / LRP budgeting, OPEX and CAPEX control, cost-optimisation plans.
• Investment prioritisation on value, risk, ROI and capacity.
• IT governance frameworks (ITIL, COBIT) and organisation design.
• Senior escalation point for supplier-impacting issues.